A few case studies are password protected due to confidentiality, NDA requirements or sensitive design work. Feel free to contact me to request access.
A better way to find your university course
A project to reinvigorate finding the right course for prospective students for those using the University of York website.
Product design, 2021
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Switching broadband made easier for everybody
Switching broadband can be stressful, but why? The mission was to make switching to TalkTalk as fast and smooth as the broadband they provide.
UX Design & Service Design, 2020
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Orion: Raising standards for colleague to customer interactions
Harnessing the power of GenAI to transform every customer and colleague interaction into a better outcome across the UK’s largest retail bank.
Product Design, 2026
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Student Onboarding: the first month at university
Have you ever wondered how students truly experience their formative weeks? How could we elevate this period into something truly exceptional through great UX?
Research & Service Design, 2023
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MyUoY App : Maturing digital touch points for campus life
Reimagining connected campus life through interconnected digital and physical environments to bring them in line with student expectations.
Mobile App, 2024
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